Posted on 01/12/09 in Email Support, Support
Setting Up An Email Account In Outlook Express
The following instructions refer to setting up an email account in Microsoft Outlook Express.
We have used test@ballyhoodemo.co.uk as an example in each step but you should substitute the email address or any other details we have supplied you with where appropriate.
First Steps
Open Outlook Express
Go to Tools then select Account.
Click on Add then select Mail from the menu. This will open the Internet Connection Wizard.
Internet Connection Wizard
Your Name
- Enter your Display Name (e.g. your own name or company name), this name will be shown when someone receives mail from you. Click Next.
Internet Email Address
- Enter the Email Address we have supplied you with. Click Next.
Email Server Names
- Select POP3 as your incoming mail server type from the drop-down menu.
- Enter the supplied incoming server address as your incoming mail server.
- Enter the supplied outgoing server address as your outgoing mail server. Click Next.
Internet Mail Logon
- Enter your email address as the Account Name.
- Beside Password enter the password you have been supplied. This can be changed at a later date although it is recommended you retain it as it is randomly generated and more likely to stay secure.
- Tick Remember Password
- Do not tick the Log on using Secure Password Authentication box.
Congratulations
- Click Finish.
Next Steps
Select the account you have just created in Internet Accounts and click on Properties.
When this window appears your account will be highlighted under Mail Account in the General tab. You can optionally change this to something more appropriate such as your company name.
User Information can also be altered here. You can add your Organisation or alter your Name (display name).
Important Step!
Click on the Servers tab at the top of the Properties window. At the bottom of the page under Outgoing Mail Server you must tick the box ‘My server requires authentication’.
Now click on the Advanced tab. Under Server Port Numbers you must change the Outgoing Mail (SMTP) value to 587.
Click OK to close the window.
You can now click Close in the Internet Accounts window.
Final Step
To send and receive any outstanding emails you can either:
Click Send/Recv in the top menu.
Go to Tools > Send and Receive > Send and Receive All.
Or press Ctrl + M on the keyboard.
If you require any further assistance, please contact us.