Posted on 01/12/09 in Email Support, Support
Setting Up An Email Account In Outlook 2003
The following instructions refer to setting up an email account in Microsoft Outlook 2003.
We have used test@ballyhoodemo.co.uk as an example in each step but you should substitute the email address or any other details we have supplied you with where appropriate.
First Steps
Open Outlook 2003.
Go to Tools then select E-Mail Accounts which will open a new window.
E-Mail Accounts
Select Add New E-mail Account. Click Next.
Select POP3 as the server type. Click Next.
User Information
- Enter Your Name, i.e. your own name or your company name. This will appear as the sender name when you send an email.
- E-Mail Address is the email address we have supplied to you.
Server Information
- Enter the Incoming Mail Server address we gave you (begins pop.).
- Enter the Outgoing Mail Server address we gave you (begins mail.).
Logon Information
- Your User Name is the e-mail address you have been supplied with.
- Password is the randomly generated password we have supplied to you. You can change this password at a later date if you wish but we recommend you keep this one as it is a complicated string of letters and numbers which will stay more secure than one you may choose.
- Tick Remember Password.
- Do not tick Log On Using Secure Password Authentication.
Now click on More Settings which will open a new window.
Internet Email Settings
General
- Your account will be highlighted under Mail Account in the General tab. You can optionally change this to something more appropriate such as your company name.
- Enter you Organization name.
- Enter a Reply E-mail address. Systems receiving your emails are less likely to mark your email as spam if this is entered.
Outgoing Server
- Ensure My Outgoing Server (SMTP) Requires Authentication is ticked.
Advanced
- Change the Outgoing Server (SMTP) value to 587.
- Click OK to close the window.
E-Mail Accounts
You should have now returned to the E-Mail Accounts window.
Click Test Account Settings which will open a new window.
Test Account Settings
Each test should run automatically and be successful. If a window appears asking for a password this means you have not entered the previous settings correctly – click close and check your settings.
Click Close if testing is successful.
E-Mail Accounts
You will return to the E-Mail Accounts window. Click Next.
Click Finish.
Final Step
To send and receive any outstanding emails you can either:
Click Send/Recv in the top menu.
Go to Tools > Send and Receive > Send and Receive All.
Or Press F9 on your keyboard.
If you require any further assistance, please contact us.
