We have used a random ballyhoodemo.co.uk email address as an example in each step but you should substitute this email address, or any other items, with the details we have supplied you with where appropriate.

Getting Started

Open Outlook 2007 on your PC or laptop.

Go to the Tools tab in the top menu and select Options. This will open a new window.

Options

In the Options window, go to the Mail Setup tab.

On this page, click on E-Mail Accounts.

E-Mail Accounts

Under the Email tab in this window there is a button called New, click on this.

Add New E-Mail Account

Auto Account Setup

In this window the first thing you need to do is complete the Your Name, E-mail Address and Password fields.

Your name will be displayed to anyone who receives an email from you. You should enter the email address and password that we have given you for your account.

Ensure that you tick the Manually configure server settings or additional server types box.

Click Next.

Internet E-mail Settings

On this screen you’ll need to enter some more information about your account. Some of the fields will be pre-populated with information you added in the first step.

Ensure that the Account Type is set to POP3.

Your Incoming mail server will be pop.yourdomain.co.uk and the Outgoing mail server will be mail.yourdomain.co.uk.

Ensure Remember Password is ticked.

When these fields are complete, click on More Settings, located in the bottom-right corner of the window.

More Settings

General

In the General tab you can change the name of your account, add your organisation name and specify a reply e-mail address if required.

Outgoing Server

In this tab make sure you click My outgoing server (SMTP) requires authentication.

Advanced

In the Advanced tab you need to change the Outgoing server port number to 587.

Click OK to take you back to the Add New Account Internet E-mail Settings window.

Click Next.

Congratulations

You have now successfully configured your e-mail account to use Outlook 2007. Click Finish on this screen.

And Finally…

To start receiving emails you simply need to click on the Tools tab in the top toolbar and click Send/Receive.

Alternatively, you can press Ctrl+M on your keyboard.

If you need any assistance please call 0121 286 9390 or email us at support@ballyhoo.ltd.uk.

The majority of systems that we build websites on use the TinyMCE Text Editor, such systems include the Joomla CMS and our own systems Ballyhoo Commerce and Ballyhoo Refresh. Other content management systems like WordPress use the same tools albeit in a slightly different order and layout.

Capital Letters

Firstly, do not use all capitals for article titles. Use the following format: ‘This Is An Example Article Title’.

Do not use all uppercase sentences anywhere in your pages. If you are trying to make something stand out from the rest of your text make the sentence bold. If you are trying to denote a new section of the page use a Heading 2.

Copying & Pasting Text

If you are adding text to your site from another source do not simply copy and paste the text into the text box. Other websites and applications like Word have a lot of hidden code that is carried across and can affect your website.

If there is a Paste as Plain Text button (a clipboard with a T) in the text editor, click on this to paste text into your page. An alternative would be to click on the HTML button (at the end of the second row of tools in TinyMCE) and paste the article text into the box that appears and click Update. If editing an article paste the text at the end of the text block in the HTML view.

Adding text in this way will strip out any code or poor formatting from the source allowing you to format the text correctly for your website.

Formatting Text

Use only the formats that are available in the text editor, the style of your headings and paragraphs have been specially styled to fit the design of your website.

The TinyMCE text editor works similarly to other word processors, just highlight the text you want to change and select the appropriate format from the drop-down menu on the first row of tools.

Please do not add coloured text to the page, this will invariably make the page look dated and amateur.

If you are making lists be sure to make use of bullets and numbers – the icons for these tools are fairly obvious.

Adding Images

If adding an image to an article, make sure that it is of high-quality and that it is the correct size for the page you are adding it to. Poor images will reflect badly on you even if they have been provided to you by an organisation.

Adding Links

This doesn’t strictly affect the look of your page but it is an important point to note:

If adding a link to an article ensure that you add a title for the link and set the target as ‘Open link in new window’ (in modern browsers the link will open in a new tab). The same rule applies when adding items like PDFs.

This ensures that the user doesn’t lose their place in your site and can continue their browsing experience when they have finished looking at the other web page/PDF.

Proof Reading

Always proof read and check the spelling of the content you are about to add to your website. Some mistakes are instantly noticeable (lack of full stops for example) and others are found through reading the page.

Poorly constructed sentences and incorrect grammar or punctuation are the sign of a poor site and may confuse the reader, or in some cases offend them, making them leave the website.

It has also been reported that Google’s latest search algorithm takes into account well written content so, for the sake of your search engine rankings, make sure your website content is the best it can possibly be. Hire a copywriter if you are not confident in your writing abilities.

Summary

In conclusion, remembering the following points will help you make inviting and attractive text pages every time:

• Do not add anything in ALL CAPITALS.
• Paste text as plain text to strip unwanted code.
• Use the text formats provided.
• Do not add coloured text.
• Only add high-quality images.
• Set links to open in a  new window.
• Proof read and spell check text.

Help

If you are in any doubt when adding or editing an article, email us at support@ballyhoo.ltd.uk and we will be happy to assist you.

In some cases it may be more expedient to ask us to add the item in question for you, we are fully trained and experienced at adding items to websites and formatting them correctly so what may take you half an hour may only take us 5 minutes. Any updates we carry out for you are charged at our usual hourly rate of £40 and updates are timed to the minute (e.g. a 15 minute job will cost only £10).

We have used test@ballyhoodemo.co.uk as an example in each step but you should substitute this email address, or any other items, with the details we have supplied you with where appropriate.

Getting Started

Open Mail on your Mac.

If this is the first time you have opened the application, or you have no mailboxes configured, the add new mailbox wizard will automatically appear.

Otherwise, you need to select Mail then Preferences from the File menu. The Preferences window will open, now select the Mailboxes tab and click on the plus symbol in the bottom left corner.

Enter the requested details:

• Full Name: This is the name that will be displayed as the sender whenever someone receives an email from you.
• Email Address: This is the email address we have supplied to you.
• Password: The password we have supplied to you.

Click Continue.

Verify Certificate

You will see the following screen if you do not have an SSL certificate associated with your domain name. An SSL certificate is not essential for email accounts but are available at a small cost if you want added security.

Please note that this screen will appear after every step (with variations on the domain name e.g. pop.ballyhoodemo.co.uk and mail.ballyhoodemo.co.uk) if you do not have an SSL certificate.

Click Connect to proceed with the email account configuration.

Incoming Mail Server

Ensure POP is selected as the Account Type.

You can add an optional Description, for example ‘Work Email’ or ‘Ballyhoo Mail’.

The Incoming Mail Server is pop.yourdomain.co.uk.

The User Name is your email address.

Password is the same password you entered in the first screen.

Click Continue.

(Remember you will now see the Verify Certificate window if you do not have an SSL certificate).

Outgoing Mail Server

On this screen you also have the option to add a Description, again this could be something like ‘Work Email’.

Select mail.yourdomain.co.uk as the Outgoing Mail Server.

Tick the Use only this server checkbox.

Ensure the Use Authentication checkbox is ticked and then click Continue.

(Remember you will now see the Verify Certificate window if you do not have an SSL certificate).

Account Summary

On this screen you will see a summary of all the information you have added on previous screens.

If there are any errors click Go Back to amend your details.

If everything is correct ensure the Take Account Online checkbox is ticked and click Create.

Congratulations you have now set up your email account in Mail for Mac!

If you need any assistance please feel free to email us at support@ballyhoo.ltd.uk.

With this email client there are less steps required to complete the addition of a new email account but the steps are more complex so be sure to add your details carefully.

We have used test@ballyhoodemo.co.uk as an example in each step but you should substitute this email address, or any other items, with the details we have supplied you with where appropriate.

Getting Started

Open Windows Live Mail on your PC or Laptop.

Select the Accounts tab at the top of the screen and click on the Email button.

Add Your Email Accounts

There are a number of fields to complete on this screen. Firstly add the Email Address and Password we provided to you to the appropriate fields and tick Remember this password.

Now add your Display Name, this could be either your own name or the name of your company and will be displayed as the sender to anyone who receives an email from you.

Ensure the Manually configure server settings checkbox is ticked and click Next.

Configure Server Settings

Some of the settings on this screen will be pre-populated. Only change the individual settings we have outlined below.

Incoming Server Information

Ensure the Server type is set as POP.

Add pop.yourdomain.co.uk as the Server address.

The Logon user name is your email address.

Outgoing Server Information

Add mail.yourdomain.co.uk as the Server address.

Change the Port number to 587.

Ensure that you tick the Requires authentication checkbox.

Click Next.

Your Email Account Was Added

Congratulations you have successfully added your email account to Windows Live Mail!

If you do not see the following screen, review the previous steps and make sure you’ve added the correct settings.

And Finally…

To receive any emails you might have been sent before your account was configured click Send/Receive in the top toolbar.

Alternatively you can press Ctrl+M on your keyboard.

We have used test@ballyhoodemo.co.uk as an example in each step but you should substitute this email address, or any other items, with the details we have supplied you with where appropriate.

Getting Started

Open Outlook 2010 on your PC or laptop.

Go to the File tab and then click Add Account.

This will open a new window.

Add New Account

Auto Account Setup

In this window the first thing you need to do is complete the Your Name, E-mail Address and Password fields.

Your name will be displayed to anyone who receives an email from you. You should enter the email address and password that we have given you for your account.

You’ll then need to click Manually configure server settings or additional server types.

Click Next.

Choose Service

Choose Internet E-mail and click Next.

Internet E-Mail Settings

On this screen you’ll need to enter some more information about your account. Some of the fields will be pre-populated with information you added in the first step.

Ensure that the Account Type is set to POP3.

Your Incoming mail server will be pop.yourdomain.co.uk and the Outgoing mail server will be mail.yourdomain.co.uk.

Ensure Remember Password is ticked.

Click on More Settings, located in the bottom-right corner of the window.

More Settings

General

In the General tab you can change the name of your account, add your organisation name and specify a reply e-mail address if required.

Outgoing Server

In this tab make sure you click My outgoing server (SMTP) requires authentication.

Advanced

In the Advanced tab you need to change the Outgoing server port number to 587.

Click OK to take you back to the Add New Account Internet E-mail Settings window.

Click Next.

Test Account Settings

Outlook will now test your e-mail settings. If any errors appear, review the previous steps and make sure you’ve completed them as instructed.

Click Close.

Congratulations

You have now successfully configured your e-mail account to use Outlook 2010. Click Finish on this screen.

And Finally…

To start receiving emails you simply need to click on the Send/Receive tab in the top toolbar and click Send/Receive All Folders.

Alternatively, you can press Ctrl+M on your keyboard.

If you need any assistance please call 0121 286 9390 or email us at support@ballyhoo.ltd.uk.

With the Ballyhoo Commerce system you can add files to the content of your e-commerce website.

The following instructions outline how to add a file to any area of the site where you can edit and format text with the text-editing toolbar (such as a product description, category description or content page).

Preparing The File

Before you add the file to the site you must make sure it is properly named. This is good practice in general as many programs do not accept incorrectly named files.

Ensure the file has been renamed to exclude all uppercase characters and spaces between words, for example product-document.pdf instead of Product Document.pdf.

It is also helpful to save the file to an easily accessible area of your computer such as the Desktop.

Adding The File

Edit Product/Category/Content Item

In the text area type the name of the link you want the file to appear under, for example Download Brochure.

Highlight the text you have just typed and click on the Link button (located in the middle row of the text-editing toolbar). This will open a new window called Insert/Edit Link.

Insert/Edit Link

In the General tab of this window, click on the small Browse button located next to the Link URL field.

This will open a new window called Moxiecode File Manager.

Moxiecode File Manager

Click on the Upload button, located in the top-right of the window. This will open a further Upload window.

Upload

Click on Browse to select the file from your computer.

Click Upload.

Moxiecode File Manager

The file you have just uploaded will appear in the list of files.

Click on the Filename, this will bring up a preview of the document on the left side of the window.

Under the preview, click Insert.

Insert/Edit Link

You can now set the Target of the file (whether you want it to open in a same window or a new one) and add the Title of the file.

You don’t need to add anything under the Popup, Events or Advanced tabs.

Click Insert to add the file to your content.

Edit Product/Category/Content Item

You can now click Save to submit your changes to the website.

If you require any assistance you can call 0121 286 9390 or email support@ballyhoo.ltd.uk and we’ll be happy to help.

Related Articles

• E-Commerce Support: How To Add A Content Page
• E-Commerce Support: How To Paste & Format Text
• E-Commerce Support: How To Manage Product Variations
• E-Commerce Support: How To Add An Image To A Content Page
• E-Commerce Support: How To Embed A YouTube Video
• E-Commerce Support: How To Manage Categories
• E-Commerce Support: How To Add A New Product

Follow these step by step instructions to add an image to your Joomla! article.

Preparing The Image

There are a number of steps you must follow before you can add the image to your article:

1. Before adding your image to the article, you must ensure that the image is the right size for the page. You may need to scale or crop the image using image manipulation software. (A good image resizing tool for Windows XP called Image Resizer is available from Microsoft.)
2. Rename the image you want to add with no upper-case characters or spaces, for example image-name.jpg instead of Image Name.jpg, and for ease save the file on your Desktop.
3. The image should also be saved as a common image file type such as .jpg, .gif or .png.

Adding The Image

To add the image to your web page, follow these instructions:

1. In the article you are editing, position your cursor in the section of the article that you want the image to appear in.
2. Click on the Image button at the bottom of the text area. A new window will appear on your screen.
3. Select a folder to upload your image to by clicking on it (by default there is usually a folder called Images).
4. At the bottom of the window, under Upload, click on Browse. This will open the File Upload window. Select the image file from your Desktop and click Open.
5. Click Start Upload, located next to Browse under Upload.
6. After the image has uploaded, select it from Images folder by clicking on it.
7. In the Image Description field type a short description of the image.
8. In the Title field type the name of the image.
9. Click Insert in the top-right corner of the window.
10. Submit your changes to the article by clicking Save back on the article screen.

Save or print a copy of these instructions for your records:

Joomla! User Guide: How To Add An Image (Adobe PDF)

If you experience difficulty during any stage of the process please call 0121 286 9390 or email support@ballyhoo.ltd.uk for assistance and we’ll be happy to help.

Related Articles

• Joomla! User Guide: How To Add A PDF
• Uploading Files to Your Website
• Joomla! User Guide: Managing Meta Data

We have used test@ballyhoodemo.co.uk as an example in each step but you should substitute this email address, or any other items, with the details we have supplied you with where appropriate.

Getting Started

Open Windows Mail on your PC or laptop.

Go to Tools and select Accounts.

This will open a new window.

Internet Accounts

Click Add, located down the right side of the window.

A new window will open.

Configure Your New Email Account

Select Account Type

Select E-Mail Account from the list and click Next.

Your Name

Add your Display Name to the empty field, this could be either your own name or the name of your company. This will be displayed to anyone who receives an email from you.

Click Next.

Internet E-mail Address

Add your E-mail Address to the empty field and click Next.

Set Up E-mail Servers

Ensure POP3 is selected as the Incoming E-Mail Server Type.

Add the address of your Incoming Mail Server, this will be pop.yourdomain.co.uk.

Add the address of your Outgoing E-Mail Server Name, this will be mail.yourdomain.co.uk.

You must also ensure the Outgoing Server Requires Authentication box is ticked.

Click Next.

Internet Mail Logon

In the E-mail Username field add your email address (the same email address you entered in the Internet E-mail Address screen).

You must also add the password we provided to you in the Password field.

Ensure the Remember Password box is ticked.

Click Next.

Congratulations

You will now see a congratulations screen, please click Finish. This will close the window.

Internet Accounts

Back in the Internet Accounts window, select the mail account you have just created and click Properties, located on the right of the window.

Properties

General

In this tab you can add further information such as your Organisation name or edit your Display Name.

Advanced

In this tab, under Server Port Numbers you need to change the Outgoing Mail value to 587.

Click OK.

You now also click Close in the Internet Accounts window.

And Finally…

To start receiving emails you simply need to click on the Send/Receive button in the top toolbar.

Alternatively, you can press Ctrl+M on your keyboard.

If you need any assistance please call 0121 286 9390 or email us at support@ballyhoo.ltd.uk.

We have used test@ballyhoodemo.co.uk as an example in each step but you should substitute the email address or any other details we have supplied you with where appropriate.

Getting Started

Open Incredimail on your computer. Under the Tools menu select Email Accounts.

Mail Accounts

The Mail Accounts window will open. Select Add on the right-hand side of the window.

Account Wizard

The Account Wizard window will now open. Select Let me configure settings myself and click Next.

On the next screen select Other as your email account.

Under Connect To Your Account add your name, the email address you want to connect to and the password for your email account. Click Next.

Incredimail will cleverly look at the details you have already added and preset the incoming mail server type you require. If it does not, you need to set this as POP3.

Next add the Incoming mail server, this will be pop.yourdomainname. The Outgoing mail server will be mail.yourdomainname. Click Next.

Incredimail will then try to connect to your email account and fail. This is because there a few more setting we need to add. Click Skip.

Mail Accounts

Back in the Mail Accounts window, ensure the account you have just created is selected and click Properties on the right.

Mail Account Properties

When this window opens click on the Servers tab. Check all the information in this window is correct and ensure My server requires authentication is ticked.

Now select the Advanced tab. Under Server Port Numbers change the outgoing mail number to 587 and the incoming mail number to 110. Click OK.

You will now have successfully configured your email account to operate through Incredimail. Try sending a few test emails and ask someone to email you to check everything is working as it should be.

If you need any assistance please get in touch and we’ll be happy to help.

The Ballyhoo Commerce e-commerce system also functions excellently as a content management system. The following instructions advise you how to add a basic content page to your e-commerce website.

Add A Content Page

Go to the website Admin Area and click on Content Manager in the top navigation bar.

Click on the content list to which you want to add another content page, to be found under Current Lists.

Content List Editor

Under Tools, select Add New Main Content Item.

Add New Content Item

Content Page will be selected as default under Content Type, use this to add a standard content page for information such as About, Contact, etc.

For each enabled language you will need to add:

Link Title

The link text as it will appear in the navigation.

Page Title

This is usually the same as the Link Title and appears at the top of the content page.

Content

The content of your page can be added to this field and formatted using the text-editing toolbar. Images, external links and other items such as PDFs can also be added in this field.

Click Insert to save the changes and add the new content page to your site.

Content List Editor

Change the order content pages appear in by dragging and dropping the page titles into any order you wish.

Amend any content page by clicking Edit to the right of the page title and delete a page by clicking Delete.

You can also add sub-pages to any existing content page. Simply click Add Content Item next to the appropriate page title and follow the same steps outlined above.