We have used a random ballyhoodemo.co.uk email address as an example in each step but you should substitute this email address, or any other items, with the details we have supplied you with where appropriate.

Getting Started

Open Outlook 2007 on your PC or laptop.

Go to the Tools tab in the top menu and select Options. This will open a new window.

Options

In the Options window, go to the Mail Setup tab.

On this page, click on E-Mail Accounts.

E-Mail Accounts

Under the Email tab in this window there is a button called New, click on this.

Add New E-Mail Account

Auto Account Setup

In this window the first thing you need to do is complete the Your Name, E-mail Address and Password fields.

Your name will be displayed to anyone who receives an email from you. You should enter the email address and password that we have given you for your account.

Ensure that you tick the Manually configure server settings or additional server types box.

Click Next.

Internet E-mail Settings

On this screen you’ll need to enter some more information about your account. Some of the fields will be pre-populated with information you added in the first step.

Ensure that the Account Type is set to POP3.

Your Incoming mail server will be pop.yourdomain.co.uk and the Outgoing mail server will be mail.yourdomain.co.uk.

Ensure Remember Password is ticked.

When these fields are complete, click on More Settings, located in the bottom-right corner of the window.

More Settings

General

In the General tab you can change the name of your account, add your organisation name and specify a reply e-mail address if required.

Outgoing Server

In this tab make sure you click My outgoing server (SMTP) requires authentication.

Advanced

In the Advanced tab you need to change the Outgoing server port number to 587.

Click OK to take you back to the Add New Account Internet E-mail Settings window.

Click Next.

Congratulations

You have now successfully configured your e-mail account to use Outlook 2007. Click Finish on this screen.

And Finally…

To start receiving emails you simply need to click on the Tools tab in the top toolbar and click Send/Receive.

Alternatively, you can press Ctrl+M on your keyboard.

If you need any assistance please call 0121 286 9390 or email us at support@ballyhoo.ltd.uk.

We have used test@ballyhoodemo.co.uk as an example in each step but you should substitute this email address, or any other items, with the details we have supplied you with where appropriate.

Getting Started

Open Mail on your Mac.

If this is the first time you have opened the application, or you have no mailboxes configured, the add new mailbox wizard will automatically appear.

Otherwise, you need to select Mail then Preferences from the File menu. The Preferences window will open, now select the Mailboxes tab and click on the plus symbol in the bottom left corner.

Enter the requested details:

• Full Name: This is the name that will be displayed as the sender whenever someone receives an email from you.
• Email Address: This is the email address we have supplied to you.
• Password: The password we have supplied to you.

Click Continue.

Verify Certificate

You will see the following screen if you do not have an SSL certificate associated with your domain name. An SSL certificate is not essential for email accounts but are available at a small cost if you want added security.

Please note that this screen will appear after every step (with variations on the domain name e.g. pop.ballyhoodemo.co.uk and mail.ballyhoodemo.co.uk) if you do not have an SSL certificate.

Click Connect to proceed with the email account configuration.

Incoming Mail Server

Ensure POP is selected as the Account Type.

You can add an optional Description, for example ‘Work Email’ or ‘Ballyhoo Mail’.

The Incoming Mail Server is pop.yourdomain.co.uk.

The User Name is your email address.

Password is the same password you entered in the first screen.

Click Continue.

(Remember you will now see the Verify Certificate window if you do not have an SSL certificate).

Outgoing Mail Server

On this screen you also have the option to add a Description, again this could be something like ‘Work Email’.

Select mail.yourdomain.co.uk as the Outgoing Mail Server.

Tick the Use only this server checkbox.

Ensure the Use Authentication checkbox is ticked and then click Continue.

(Remember you will now see the Verify Certificate window if you do not have an SSL certificate).

Account Summary

On this screen you will see a summary of all the information you have added on previous screens.

If there are any errors click Go Back to amend your details.

If everything is correct ensure the Take Account Online checkbox is ticked and click Create.

Congratulations you have now set up your email account in Mail for Mac!

If you need any assistance please feel free to email us at support@ballyhoo.ltd.uk.

With this email client there are less steps required to complete the addition of a new email account but the steps are more complex so be sure to add your details carefully.

We have used test@ballyhoodemo.co.uk as an example in each step but you should substitute this email address, or any other items, with the details we have supplied you with where appropriate.

Getting Started

Open Windows Live Mail on your PC or Laptop.

Select the Accounts tab at the top of the screen and click on the Email button.

Add Your Email Accounts

There are a number of fields to complete on this screen. Firstly add the Email Address and Password we provided to you to the appropriate fields and tick Remember this password.

Now add your Display Name, this could be either your own name or the name of your company and will be displayed as the sender to anyone who receives an email from you.

Ensure the Manually configure server settings checkbox is ticked and click Next.

Configure Server Settings

Some of the settings on this screen will be pre-populated. Only change the individual settings we have outlined below.

Incoming Server Information

Ensure the Server type is set as POP.

Add pop.yourdomain.co.uk as the Server address.

The Logon user name is your email address.

Outgoing Server Information

Add mail.yourdomain.co.uk as the Server address.

Change the Port number to 587.

Ensure that you tick the Requires authentication checkbox.

Click Next.

Your Email Account Was Added

Congratulations you have successfully added your email account to Windows Live Mail!

If you do not see the following screen, review the previous steps and make sure you’ve added the correct settings.

And Finally…

To receive any emails you might have been sent before your account was configured click Send/Receive in the top toolbar.

Alternatively you can press Ctrl+M on your keyboard.

We have used test@ballyhoodemo.co.uk as an example in each step but you should substitute this email address, or any other items, with the details we have supplied you with where appropriate.

Getting Started

Open Outlook 2010 on your PC or laptop.

Go to the File tab and then click Add Account.

This will open a new window.

Add New Account

Auto Account Setup

In this window the first thing you need to do is complete the Your Name, E-mail Address and Password fields.

Your name will be displayed to anyone who receives an email from you. You should enter the email address and password that we have given you for your account.

You’ll then need to click Manually configure server settings or additional server types.

Click Next.

Choose Service

Choose Internet E-mail and click Next.

Internet E-Mail Settings

On this screen you’ll need to enter some more information about your account. Some of the fields will be pre-populated with information you added in the first step.

Ensure that the Account Type is set to POP3.

Your Incoming mail server will be pop.yourdomain.co.uk and the Outgoing mail server will be mail.yourdomain.co.uk.

Ensure Remember Password is ticked.

Click on More Settings, located in the bottom-right corner of the window.

More Settings

General

In the General tab you can change the name of your account, add your organisation name and specify a reply e-mail address if required.

Outgoing Server

In this tab make sure you click My outgoing server (SMTP) requires authentication.

Advanced

In the Advanced tab you need to change the Outgoing server port number to 587.

Click OK to take you back to the Add New Account Internet E-mail Settings window.

Click Next.

Test Account Settings

Outlook will now test your e-mail settings. If any errors appear, review the previous steps and make sure you’ve completed them as instructed.

Click Close.

Congratulations

You have now successfully configured your e-mail account to use Outlook 2010. Click Finish on this screen.

And Finally…

To start receiving emails you simply need to click on the Send/Receive tab in the top toolbar and click Send/Receive All Folders.

Alternatively, you can press Ctrl+M on your keyboard.

If you need any assistance please call 0121 286 9390 or email us at support@ballyhoo.ltd.uk.

We have used test@ballyhoodemo.co.uk as an example in each step but you should substitute this email address, or any other items, with the details we have supplied you with where appropriate.

Getting Started

Open Windows Mail on your PC or laptop.

Go to Tools and select Accounts.

This will open a new window.

Internet Accounts

Click Add, located down the right side of the window.

A new window will open.

Configure Your New Email Account

Select Account Type

Select E-Mail Account from the list and click Next.

Your Name

Add your Display Name to the empty field, this could be either your own name or the name of your company. This will be displayed to anyone who receives an email from you.

Click Next.

Internet E-mail Address

Add your E-mail Address to the empty field and click Next.

Set Up E-mail Servers

Ensure POP3 is selected as the Incoming E-Mail Server Type.

Add the address of your Incoming Mail Server, this will be pop.yourdomain.co.uk.

Add the address of your Outgoing E-Mail Server Name, this will be mail.yourdomain.co.uk.

You must also ensure the Outgoing Server Requires Authentication box is ticked.

Click Next.

Internet Mail Logon

In the E-mail Username field add your email address (the same email address you entered in the Internet E-mail Address screen).

You must also add the password we provided to you in the Password field.

Ensure the Remember Password box is ticked.

Click Next.

Congratulations

You will now see a congratulations screen, please click Finish. This will close the window.

Internet Accounts

Back in the Internet Accounts window, select the mail account you have just created and click Properties, located on the right of the window.

Properties

General

In this tab you can add further information such as your Organisation name or edit your Display Name.

Advanced

In this tab, under Server Port Numbers you need to change the Outgoing Mail value to 587.

Click OK.

You now also click Close in the Internet Accounts window.

And Finally…

To start receiving emails you simply need to click on the Send/Receive button in the top toolbar.

Alternatively, you can press Ctrl+M on your keyboard.

If you need any assistance please call 0121 286 9390 or email us at support@ballyhoo.ltd.uk.

We have used test@ballyhoodemo.co.uk as an example in each step but you should substitute the email address or any other details we have supplied you with where appropriate.

Getting Started

Open Incredimail on your computer. Under the Tools menu select Email Accounts.

Mail Accounts

The Mail Accounts window will open. Select Add on the right-hand side of the window.

Account Wizard

The Account Wizard window will now open. Select Let me configure settings myself and click Next.

On the next screen select Other as your email account.

Under Connect To Your Account add your name, the email address you want to connect to and the password for your email account. Click Next.

Incredimail will cleverly look at the details you have already added and preset the incoming mail server type you require. If it does not, you need to set this as POP3.

Next add the Incoming mail server, this will be pop.yourdomainname. The Outgoing mail server will be mail.yourdomainname. Click Next.

Incredimail will then try to connect to your email account and fail. This is because there a few more setting we need to add. Click Skip.

Mail Accounts

Back in the Mail Accounts window, ensure the account you have just created is selected and click Properties on the right.

Mail Account Properties

When this window opens click on the Servers tab. Check all the information in this window is correct and ensure My server requires authentication is ticked.

Now select the Advanced tab. Under Server Port Numbers change the outgoing mail number to 587 and the incoming mail number to 110. Click OK.

You will now have successfully configured your email account to operate through Incredimail. Try sending a few test emails and ask someone to email you to check everything is working as it should be.

If you need any assistance please get in touch and we’ll be happy to help.

Step One

On the iPhone menu select Settings.

Step Two

From the Settings menu select Mail, Contacts, Calendars.

Step Three

Under Mail, Contacts, Calendars select Add Account…

Step Four

Add Account will show you a variety of mail accounts supported by the iPhone. You need to select Other.

Step Five

You now need to select Add Mail Account under Mail on the Other menu.

Step Six

In this window you need to enter your basic account details; your name, email address, password and a description of the account, for example Work or Personal. Click Save.

The address you have entered will be the username requested in the following steps and the password will be the same in all instances.

Step Seven

The next page you see requires you to enter further details about your email account. A number of fields will be pre-populated with information you supplied in the previous step.

You must first ensure POP is selected instead of IMAP.

Then enter the incoming mail server details. The host name will always begin with pop followed by your domain, for example pop.ballyhoodemo.co.uk.

Scroll further down this page to enter the Outgoing Mail Server details. In this instance the host name will always begin with mail, for example mail.ballyhoodemo.co.uk.

Click Save.

Step Eight

Your iPhone will now try to connect to your mail server securely for incoming mail. If you do not have an SSL certificate installed on your website you will see the following message:

Although secure connection has failed be assured that your emails will still be secure as they are sent and received – the connection has simply not been validated by a certificate authority but is equally secure under what is known as a self-certification certificate.

To continue setting up your email account click Continue.

Your iPhone will then try to your mail server securely for outgoing mail. Again, if you do not have an SSL certificate installed on your domain the above message will appear. To ignore it click Continue.

You should now be able to successfully send and receive emails from the email account you have just set up.

If you need further assistance or if you would like to install an SSL certificate on your domain please contact us.

Learn more about SSL Certificates.

If you are a victim of a spoofing attack rest assured that it is unlikely the security of your account has been compromised. Your email address has likely been selected at random to dupe unsuspecting people into opening a spam email.

However, if you are still concerned about the security of your email account, please contact us and we will investigate.

We have used test@ballyhoodemo.co.uk as an example in each step but you should substitute the email address or any other details we have supplied you with where appropriate.

First Steps

Open Outlook 2003.

Go to Tools then select E-Mail Accounts which will open a new window.

E-Mail Accounts

Select Add New E-mail Account. Click Next.

Select POP3 as the server type. Click Next.

User Information

• Enter Your Name, i.e. your own name or your company name. This will appear as the sender name when you send an email.
• E-Mail Address is the email address we have supplied to you.

Server Information

• Enter the Incoming Mail Server address we gave you (begins pop.).
• Enter the Outgoing Mail Server address we gave you (begins mail.).

Logon Information

• Your User Name is the e-mail address you have been supplied with.
• Password is the randomly generated password we have supplied to you. You can change this password at a later date if you wish but we recommend you keep this one as it is a complicated string of letters and numbers which will stay more secure than one you may choose.
• Tick Remember Password.
• Do not tick Log On Using Secure Password Authentication.

Now click on More Settings which will open a new window.

Internet Email Settings

General

• Your account will be highlighted under Mail Account in the General tab. You can optionally change this to something more appropriate such as your company name.
• Enter you Organization name.
• Enter a Reply E-mail address. Systems receiving your emails are less likely to mark your email as spam if this is entered.

Outgoing Server

• Ensure My Outgoing Server (SMTP) Requires Authentication is ticked.

Advanced

• Change the Outgoing Server (SMTP) value to 587.
• Click OK to close the window.

E-Mail Accounts

You should have now returned to the E-Mail Accounts window.

Click Test Account Settings which will open a new window.

Test Account Settings

Each test should run automatically and be successful. If a window appears asking for a password this means you have not entered the previous settings correctly – click close and check your settings.

Click Close if testing is successful.

E-Mail Accounts

You will return to the E-Mail Accounts window. Click Next.

Click Finish.

Final Step

To send and receive any outstanding emails you can either:

Click Send/Recv in the top menu.

Go to Tools > Send and Receive > Send and Receive All.

Or Press F9 on your keyboard.

If you require any further assistance, please contact us.

We have used test@ballyhoodemo.co.uk as an example in each step but you should substitute the email address or any other details we have supplied you with where appropriate.

First Steps

Open Outlook Express

Go to Tools then select Account.

Click on Add then select Mail from the menu. This will open the Internet Connection Wizard.

Internet Connection Wizard

Your Name

• Enter your Display Name (e.g. your own name or company name), this name will be shown when someone receives mail from you. Click Next.

Internet Email Address

• Enter the Email Address we have supplied you with. Click Next.

Email Server Names

• Select POP3 as your incoming mail server type from the drop-down menu.
• Enter the supplied incoming server address as your incoming mail server.
• Enter the supplied outgoing server address as your outgoing mail server. Click Next.

Internet Mail Logon

• Enter your email address as the Account Name.
• Beside Password enter the password you have been supplied. This can be changed at a later date although it is recommended you retain it as it is randomly generated and more likely to stay secure.
• Tick Remember Password
• Do not tick the Log on using Secure Password Authentication box.

Congratulations

• Click Finish.

Next Steps

Select the account you have just created in Internet Accounts and click on Properties.

When this window appears your account will be highlighted under Mail Account in the General tab. You can optionally change this to something more appropriate such as your company name.

User Information can also be altered here. You can add your Organisation or alter your Name (display name).

Important Step!

Click on the Servers tab at the top of the Properties window. At the bottom of the page under Outgoing Mail Server you must tick the box ‘My server requires authentication’.

Now click on the Advanced tab. Under Server Port Numbers you must change the Outgoing Mail (SMTP) value to 587.

Click OK to close the window.

You can now click Close in the Internet Accounts window.

Final Step

To send and receive any outstanding emails you can either:

Click Send/Recv in the top menu.

Go to Tools > Send and Receive > Send and Receive All.

Or press Ctrl + M on the keyboard.

If you require any further assistance, please contact us.