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“The specified ShippingRestrictions result in an unsupported shipping area.”

This error message, found in the Integration Console of Google Checkout, had us particularly perplexed but, after some research, we discovered the solution.

Google Checkout does not permit transactions from users in certain countries. The following list of countries should be removed from your shipping zones:

When we recently integrated Ballyhoo Commerce, our e-commerce software, with Google Checkout, we had to overcome a few issues that we discovered to be commonplace during integration.

We hope that sharing our experiences with this integration will benefit others.

Initial Error Message

If you encounter the following vague error message when directing a user to Google Checkout:

“Oops! (Example Company) has sent Google a shopping cart with errors in it. We’ll contact them to ask that they fix this problem. As this could be a temporary issue, you can go back in your browser to try checking out again.”